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Finding the Right Wireless Solution for You
by David Theodore

The traditional choice between leased lines and fiber often brings some unhappy trade-off in delivery, cost, reliability or bandwidth. Bridging these trade-offs is what wireless does best, but not all wireless is the same and missteps can spell disaster.

Wireless is a real mystery. We don't wonder half as much about how a signal passes through a cable or how nineteen billion instructions are processed on a pinhead. These are technological givens, yet it's hard to fathom how data travels intact through the air. We might question it, doubt it, imagine all the things in the atmosphere that could foul it up. Rain, snow, fog, cold, migrating geese, solar flares - you name it.

Adding incoherent fuel to the fire is all the specious information generated by vendors with competing motivations. It seems that few wireless vendors can get their facts straight, even industry leaders. Before the Web, vendors were more careful about what they printed. The same truth in advertising doesn't seem to apply to the digital page.

Generalizations about "wireless" or "radio" make it harder to get at the truth. Consider the AM and FM bands on your own home or car radio. AM and FM are both "radio", but if you lumped them together you'd be selling FM short. AM crackles and fades in a rainstorm, while FM comes in crystal clear, regardless of weather. When was the last time you didn't get solid FM reception due to rain, fog, blinding snow, solar flares, comets, flying squirrels or anything else? Would music fidelity be improved if it was piped to your home across cable TV lines instead of the airwaves? Mine isn't. Now, if I told you that point-to-point microwave is based on FM technology could you more readily conceive that it may be more reliable than leased lines or that you couldn't tell it apart from fiber?

We've all heard a wireless horror story, but usually the problem is a wrong product fit for the application and so understanding the fundamental distinctions between wireless categories is key to avoiding a similar fate. "Wireless" with all its various name forms, acronyms and incarnations can mean just about anything. It's what it means to you that matters most.

My intention is to impart to you the things I know about wireless, stemming from my introduction of the first microwave radio for Ethernet (1987) and supported by nearly a thousand related installations. This discourse is about common sense, not specmanship and the goal is to give you a confident enough handle on the subject to capitalize on the wireless opportunity and avoid its pitfalls.

Put Your Needs First

You don't have to be a wireless guru, but you are the expert of your own network environment and knowing what you need is half the battle. Finding the right wireless solution to meet those needs is the rest.

Reliability - Pay Now or Pay Later

It should come as no surprise to hear that a standard duty $3,000 wireless product will be less reliable than a premium one costing ten times more. If you're connecting to a small outpost or sending data that isn't particularly time sensitive, then a $3,000 wireless investment is all you need. On the other hand, if your application is a last-mile connection that all of corporate shares and havoc would break loose in an outage, then I'd rather spend $30,000 and sleep at night. There's no sense in subjecting yourself to risks that are more consequential than the promise of any up front savings.

The True Cost of Bandwidth

Bandwidth is another big factor in any wireless decision, yet it's hard to find straight bandwidth figures on a lot of radio products, notably what is referred to as "unlicensed" or "license-free" wireless. Product descriptions that dance around the bandwidth issue are substituting posturing for performance. Why else would you get all that double-talk about "aggregate" or "dynamic" throughput. If you're seeing that, then "54 Mbps" isn't anywhere near to what you're going to get in real life. Did I mention that I jumped six feet off the floor today? Sure, three feet up and in compliance with gravity, another three down. Someone call the Celtics.

I'm often asked to recommend bandwidths and my advice is that you should consider the nature of your business as well as your network traffic. I say be more or less aggressive on bandwidth based on the extent that productivity effects your profits. Too conservative in the wrong setting and while you might be controlling your department's budget by keeping a reign on bandwidth, you could inadvertently be adding a whole lot more to your employer's cost. Productivity requires that you keep the digital engines humming so that users can do their jobs without blaming the network (they will anyway). Efficiency = profit, as much for the network as an assembly line, and that's a perfect argument for justifying your budget.

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