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Meridian Microwave offers every level of technical support as you may desire. Our recommendations are tailored to the critical nature of your WAN connection and take into account any backup provisions that already exist.
When evaluating your options, consider that the chief benefit of microwave is its remarkable reliability. Microwave is maintenance free and on average, will give you at least 5-7 years of flawless performance, far exceeding Bell's published reliability rate for leased lines (98.985%).
Another advantage of microwave is the increased control you have in restoring service in the event of an outage. If your telco provider goes down, you're powerless to affect repair time. A severed fiber connection could take days to restore. In the case of microwave, you have only two sites and four devices to troubleshoot. Service is often restored in minutes, by simply swapping out a defective ODU or IDU.
Notwithstanding these advantages, we appreciate the importance of being prepared - always, to respond quickly and effectively to an outage. Our comprehensive support approach reflects this understanding.
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